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Privacy Policy

Hambry Media · Effective Date: March 10, 2026 · Last Updated: March 10, 2026

1. Introduction

Hambry Media ("Company," "we," "us," or "our") operates the Hambry Engine platform and website at hambryengine.com ("Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, submit an application, or subscribe to our services.

We are committed to protecting your privacy and handling your data responsibly. By using our Site or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

When you submit an application or subscribe to our services, we collect:

  • Contact Information: Full name, email address, phone number
  • Business Information: Company or brand name, website URL, industry or niche
  • Service Preferences: Target audience description, content goals, preferred service plan, traffic destination
  • Payment Information: Credit card or payment method details (processed and stored by our payment provider, Stripe — we do not store card numbers on our servers)
  • Brand Assets: Logo files, color specifications, editorial guidelines, and other brand materials you provide for site configuration
  • Communications: Any messages, feedback, or correspondence you send to us

2.2 Information Collected Automatically

When you visit our Site, we automatically collect:

  • Usage Data: Pages visited, time spent on pages, click patterns, scroll depth, and navigation paths
  • Device Information: Browser type, operating system, screen resolution, and device type
  • Network Information: IP address, approximate geographic location (city/country level)
  • Referral Information: The website or link that directed you to our Site
  • Session Identifiers: Anonymous session IDs used to distinguish unique visitors (stored in your browser's session storage — not persistent across sessions)

2.3 Analytics Services

We use the following third-party analytics services:

  • Microsoft Clarity: Provides session recordings, heatmaps, and behavioral analytics. Clarity masks sensitive content by default and does not collect personally identifiable information. Clarity's privacy policy is available at privacy.microsoft.com.
  • Google Analytics: Provides traffic analysis and audience insights. Google's privacy policy is available at policies.google.com/privacy.

These services use cookies and similar technologies to collect and analyze information about how visitors use our Site. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect to:

  • Process Applications: Review your application, assess fit for our services, and contact you about your inquiry
  • Deliver Services: Configure your branded content site, produce content aligned with your editorial direction, and manage your subscription
  • Process Payments: Charge subscription fees, issue invoices, and manage billing
  • Communicate: Send service-related communications including onboarding information, performance reports, account updates, and responses to your inquiries
  • Improve Our Services: Analyze Site usage patterns to improve the user experience, optimize our application process, and enhance our service offerings
  • Ensure Security: Detect and prevent fraud, unauthorized access, and other security threats
  • Comply With Law: Meet legal obligations, respond to lawful requests, and enforce our Terms of Service

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. How We Share Your Information

4.1 Service Providers

We share information with trusted third-party service providers who assist in operating our business, including:

  • Payment Processing: Stripe processes and stores payment information on our behalf
  • Email Services: We use email service providers to send transactional and service-related communications
  • Hosting: Our hosting provider stores and serves Site data and client websites
  • Analytics: Microsoft Clarity and Google Analytics process anonymous usage data

These providers are contractually obligated to use your information only for the purposes of providing their services to us and to maintain appropriate security measures.

4.2 Legal Requirements

We may disclose your information if required by law, legal process, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control.

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy:

  • Application Data: If your application is not accepted, we retain your application data for 12 months, after which it is permanently deleted
  • Active Subscriber Data: We retain your data for the duration of your subscription plus 30 days following termination
  • Content and Brand Assets: Published content and brand assets are retained for 30 days following termination to allow for content export, after which they are permanently deleted
  • Payment Records: Payment transaction records are retained for 7 years as required by tax and financial regulations
  • Analytics Data: Anonymous usage data is retained indefinitely in aggregated form

You may request deletion of your personal data at any time by contacting us at [email protected]. We will process deletion requests within 30 days, subject to legal retention requirements.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encrypted data transmission (HTTPS/TLS) for all Site communications
  • Payment processing through PCI-compliant providers (Stripe)
  • Access controls limiting employee access to personal data on a need-to-know basis
  • Regular security reviews of our infrastructure and practices

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request that we correct inaccurate or incomplete personal data
  • Deletion: Request that we delete your personal data, subject to legal retention requirements
  • Portability: Request a copy of your data in a structured, machine-readable format
  • Objection: Object to the processing of your personal data for certain purposes
  • Withdrawal of Consent: Withdraw your consent to data processing at any time

To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days.

8. California Privacy Rights (CCPA)

If you are a California resident, you have the following additional rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information we collect, use, and disclose
  • The right to request deletion of your personal information
  • The right to opt out of the sale of your personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

To exercise your CCPA rights, contact us at [email protected] or call the phone number provided in your account correspondence.

9. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data on the following legal bases:

  • Contractual Necessity: Processing necessary to perform our services under our agreement with you
  • Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services and preventing fraud
  • Consent: Processing based on your explicit consent, which you may withdraw at any time
  • Legal Obligation: Processing necessary to comply with applicable laws

You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

10. Cookies and Tracking Technologies

Our Site uses the following categories of cookies and similar technologies:

  • Essential Cookies: Required for basic Site functionality (session management, security)
  • Analytics Cookies: Used by Microsoft Clarity and Google Analytics to understand how visitors interact with our Site
  • Session Storage: Used to generate anonymous session identifiers for visitor counting (cleared when you close your browser)

We do not use advertising cookies or third-party tracking cookies for marketing purposes.

You can control cookies through your browser settings. Disabling cookies may affect your experience on our Site but will not prevent you from submitting an application.

11. Children's Privacy

Our services are designed for businesses and business professionals. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected personal data from a minor, we will take steps to delete that information promptly.

12. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last Updated" date. Active subscribers will be notified of material changes via email.

14. Contact Us

Hambry Media
Email: [email protected]
Website: hambryengine.com